This policy explains for what purpose and on what legal basis ISAR GROUP LLC collects personal data through the isargroup.az website, how it uses the data, who it shares it with and how it protects it.
01General provisions
The owner and operator of personal data is ISAR GROUP LLC (address: Khazar 13, 8 Noyabr Avenue, Baku AZ1025; email: info@isargroup.az). Personal data is processed in accordance with the Constitution of the Republic of Azerbaijan, the Law "On Personal Data" and the Law "On Information, Informatisation and Protection of Information". This policy applies only to the isargroup.az website.
02What data we collect
Information you provide voluntarily through the contact form: full name, company name, phone number, email address, the topic of your enquiry and your message. Name, phone and message are required; the other fields are optional. For security purposes the hosting server automatically logs technical data such as IP address, browser type and time of visit. We do not collect special categories of personal data (health, religious or political views, etc.) and ask you not to include them in the form.
03Purpose and legal basis
Form data is processed on the basis of the explicit consent you give when submitting the form, solely to answer your enquiry, prepare technical and price proposals and contact you about cooperation. Once a contract is signed, the data is processed to perform the contract and meet legal requirements. Server logs are used to keep the website secure and working properly. Your data is not used for marketing mailings without your separate consent, and no automated decisions are made on the basis of it.
04Sharing of data
Your personal data is not sold or passed to third parties. Exceptions: the hosting provider of the website and the service provider that technically delivers the form (they process the data only on our instructions and only to deliver your enquiry to us), and competent public authorities where required by law. Where a provider's servers are located outside the Republic of Azerbaijan, data is transferred only in compliance with the legal requirements on cross-border transfer and on the basis of your consent.
05Retention
We do not keep data longer than its purpose requires (the international principle of storage limitation). Enquiries that do not lead to cooperation are deleted 12 months after our last contact with you. Once a contract is signed, data is kept for the term of the contract and afterwards for the period required by accounting and tax law. Server logs containing IP addresses are kept for no longer than 6 months, except while a security incident is being investigated. Your cookie consent is stored for 12 months and then requested again. When you withdraw your consent, your data is deleted except where the law requires us to keep it.
06Protection of data
We take organisational and technical measures to prevent unauthorised access, alteration, disclosure or destruction of data: data is transmitted over an encrypted connection (HTTPS), mail and admin accounts are protected by strong passwords, and only employees who need the data for their work have access to it. If a data breach is detected, we act immediately and notify the persons concerned where required by law.
07Cookies
The website currently uses no advertising or tracking cookies. Only technical data the website needs to work is stored in your browser: your language choice and your cookie consent (for 12 months). On your first visit a panel lets you choose "Accept all", "Necessary only" or "Settings"; you can change your choice at any time with the "Cookie settings" button in the footer. If analytics or marketing cookies are added in future, they will only be activated with your consent. The fonts and all other files are served from our own server: viewing the pages does not make your browser contact third-party servers.
08Your rights
You have the right to know whether your personal data is processed, for what purpose and on what legal basis, and to whom it is disclosed; to access it; to request its correction, deletion or the suspension of processing; and to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before it. Send your request to info@isargroup.az; we reply within the period set by law after verifying your identity. If you believe your rights have been violated, you may apply to the competent public authority or to the courts.
09Minors
The website is intended for companies and professional clients. We do not knowingly collect data from persons under 18. If we learn that such data has been submitted, it is deleted.
10Changes to this policy
This policy may be updated when the law or the way the website works changes. A new version takes effect when it is published on the website. The date of the last update is shown at the top of the page. If significant changes affect the purpose of processing, new consent will be requested.
11Contact
For questions and requests about personal data: info@isargroup.az, +994 50 611 15 90, Khazar 13, 8 Noyabr Avenue, Baku AZ1025.